In 1978, James Dyson became frustrated with his vacuum cleaner’s diminishing performance. Taking it apart, he discovered that its bag was clogging with dust, causing suction to drop. He’d recently built an industrial cyclone tower for his factory that separated paint particles from the air using centrifugal force. But could the same principle work in a vacuum cleaner? He set to work. Five years and 5,127 prototypes later, he had invented the world’s first bagless vacuum cleaner. DC01 was the first vacuum cleaner to maintain 100% of suction 100% of the time.
Today, there are Dyson machines sold in over 65 countries around the world. Dyson has grown from one man and one idea to a technology company with over 1,000 engineers worldwide. But it doesn’t stand still. Dyson engineers and scientists in Britain, Singapore, and Malaysia are dedicated to inventing and improving Dyson machines. They are drawn from a broad spectrum of disciplines: fluid dynamics, robotics, acoustics, electronics, and microbiology to name but a few. Each one is an expert in their field. Working together, they ensure Dyson machines outperform others and that they’re built to last.
Locally, there is an Australian based Dyson Customer Care team on hand seven days a week to provide advice or assistance. The New Zealand Customer Care team is available Monday – Friday.
PO Box 2175